| Fee Type | When It Applies | What We Follow |
|---|---|---|
| Rental Fee | At checkout | Covers your 5-day rental period and standard cleaning after return. |
| Retail Value Charge (for Rentals) | At checkout (rentals only) | We charge the dress’s retail value upfront. After return and inspection, we deduct the rental fee (and any applicable fees), then refund the remaining balance. |
| Membership Fee | Upon subscribing to the membership plan | $20 membership, provides benefits such as early access to new arrivals, discounts on rentals, and free shipping. |
| Late Return Fee (Rentals) | After return due date | A $20 per-day late fee is applied if the item is returned after the 48-hour grace period. Fees continue until the item is returned. |
| Inspection Process | After item is returned | Every returned item goes through a quality inspection to check condition, damage level, and missing components before closing the rental. |
| Minor Damage Fee | If light, repairable damage is found | Partial charges may apply based on repair or cleaning costs, such as for minor stains, loose embellishments, or missing beads. |
| Major Damage Fee | If significant or irreversible damage is found | Higher charges may apply, up to the item’s full retail value, depending on damage severity. |
| Lost or Non-Returned Item | If item is not returned | Continued non-return may result in charging the full retail value and possible account suspension. |
| Shipping Fees | At checkout | $20 shipping fees applied during checkout. Carrier delays do not qualify for refunds. |
| Return Fees | At return date | A return shipping fee is the customer’s responsibility and applies when returning the item. |
Grand Total
$20.00
